E-Com Launchpad | ThreadThrill

7-Day Satisfaction Guarantee

Due to the digital nature of our products, we offer a 7-day refund window from your initial purchase date. This allows you to review the first Success Kit and ensure it meets your expectations.

Refund Eligibility

To qualify for a refund, you must:

Request a refund within 7 days of your initial purchase
Have not previously received a refund for the same product
Submit your request via email to support@threadthrill.com

How to Request a Refund

To request a refund, email us at support@threadthrill.com with:

Your full name
Email address used for purchase
Plan purchased (Starter Store, Scale & Design, or Full Powerhouse)
Date of purchase
Reason for refund request (optional but helpful)

We'll process your refund within 5-7 business days.

Refund Processing

Refunds are credited to your original payment method through Whop. Processing time depends on your bank or card issuer, typically 5-10 business days after approval.

Subscription Cancellation

You can cancel your subscription at any time through Whop or by contacting us. Upon cancellation:

You keep access to all previously delivered Success Kits
No future charges will be made
No prorated refunds for partial subscription periods

Non-Refundable Scenarios

The following are not eligible for refunds:

Requests made more than 7 days after purchase
Subsequent monthly renewals (cancel before renewal to avoid charges)
Chargebacks or payment disputes (contact us first)
Abuse of refund policy

Digital Product Nature

Because ThreadThrill products are digital and delivered instantly, they cannot be "returned." Our 7-day window exists to give you time to review the materials and confirm they meet your needs.